Reusable Masks FAQ


Why are the fabric masks priced as so?
Fabric masks, unlike single-use masks, can be washed and re-used. The materials used are different (100% cotton), which explains the different pricing.
  • Made with 100% cotton fabric
  • Handmade in Singapore by women from single-parent households and underpriviledged families
  • Mask comes with a slot to insert desired filter
  • Nose wire for a more secured fit
  • Elastic bands that can be adjusted for a better fit
Which type of mask should I get?
We offer two types of mask with the same features as mentioned above.


Pleated (above) - fits a range of face shapes, wider slot to insert desired filter. If you would like to insert a surgical mask, this mask would be a better option


3D (above) - well-fitted mask that follows the shape of the face

General hygiene tip/ How do I maintain the cleanliness/ hygiene of my reusable mask?
The fabric masks need to be thoroughly washed daily (we recommend washing masks by hand) after use with a mild detergent and left to dry completely before re-use.
Do not machine wash or put it in a hot dryer as the  fabric will wear down more quickly. Do not soak it with other clothings as colours will run for strong coloured fabrics.
We recommend getting 2 masks per person so that you can rotate your masks when the other is in the wash.

Inserts (E.g. Non-woven materials, surgical masks, nappy liners, dried up wet tissue, kitchen towel) should be changed as often as possible.
Reusable masks help to maintain a certain level of hygiene, when used properly, in combination with other methods such as hand-washing with soap and water.

How do I make the mask fit my face properly?
The length of the elastic band is intentionally longer to allow the user to adjust to his/her needs. If the elastic band becomes loose over time or after each repeated use, you can further tighten or replace it with another elastic band of your own.

What is the functional purpose of fabric masks?
According to the Health Sciences Authority (HSA), fabric masks prevent large particles expelled from the wearer from reaching the environment. Individuals who are unwell or with special needs should continue using only the products prescribed, and should not use fabric masks as substitutes.

Why are the elastic bands for some of the masks different?
We are currently facing a worldwide shortage of elastic bands due to the current demand for elastic bands. As such, we are using elastic bands from a few different suppliers.

Bulk Order/ Wholesale Orders
We do take in bulk orders / wholesale orders / corporate orders. Please drop us an e-mail at for more enquiries.

Additional Notes
Due to hygiene reasons, masks sold are non-refundable, non-returnable and non-exchangeable. All sales are final.
Actual product's print placement may differ from that of stock photos

PRE-ORDERED Masks will be delivered in 7-10 working days

*Last updated 07 May 2020